There have been many success stories concerning Six Sigma implementation in various businesses and industries. It has successfully led to increased profits, reduced costs, and better customer service.
Six Sigma will need to be implemented from the ground up within the departments and offices of the government to effect a noticeable change.
Once Six Sigma is implemented in various agencies and offices, it is used to operate certain aspects of the industry such as sanitation, law enforcement, and public works. It efficiently improves processes which are used to deliver services to the public. Additionally, it helps several departments which handle transactions almost exclusively like human resources, the finance and library areas of industry. This methodology will be able to successfully standardize processes enabling the government to serve its citizens more efficiently.
Interesting links
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